The persistent dilemma when automating business processes is whether to buy a package or use rapid application development tools to create a custom solution. To jump start the discussion of alternatives, Unicon offers a free assessment review to help identify all critical business issues in the context of new enabling technology options.
A myriad of considerations need to be rolled into the decision process including the total cost of ownership, skill sets of your knowledge workers, time to deploy, new industry security and compliance standards, to name a few.
Let's review some of the options:
- Packaged out-of-box (OOB) applications, e.g. CRM,
collaboration tools, BI solutions
- Custom built apps using rapid application development tools
- Mobile user interfaces facilitating secure access to back-end
Additionally, the use of special-purpose apps on smart devices is proving to be a boost to productivity. This app model offers a short cut to solving a business need and gives the users anytime access with their familiar devices - PC, MAC, tablet, phone.
This model has now been adopted by cloud solution providers like Microsoft with Office 365. Here are two links to apps available from the Microsoft App Store.